ops.reckap.com/ai-ml/custom-ai/llm-integration
Integration path
AppGatewayModelOps view
Quotas, auth, and a visible failure path.
AI and machine learning
Custom AI and LLMs
LLM integration, RAG, and prompts scoped to your documents and tools.
LLM integration, RAG, and prompts scoped to your documents and tools.
ops.reckap.com/ai/custom
RAG path
Reckap AI deskAllowlistChunkRetrieveAnswer + cite
No answer without a retrieved source - invent stays out of scope.
We wire language models into workflows you already run: retrieval over approved sources, versioned prompts, and eval loops. Fine-tuning only when retrieval and prompts are not enough.
LLM integration, RAG, and prompts scoped to your documents and tools.
Problems we hear, outcomes we ship
Buyer problems
- The model invents answers because nothing retrieves from your sources.
- Prompts live in a shared chat with no owner or version.
Outcomes
- LLM calls inside your app or ops desk with clear limits.
- RAG over allowlisted documents and APIs.
What is included
- Model choice with limits
- Retrieval over your sources
- Prompt and eval loops
- Handoff runbook
Specific work
Pick a package - tables and flows show the shape of the work.
- ops.reckap.com/ai-ml/custom-ai/rag
RAG path
AllowlistChunkCiteNo cite, no answer.
- ops.reckap.com/ai-ml/custom-ai/prompts
Prompt versions
- v3, live, ops owner
- v2, archived
- v1, draft
- ops.reckap.com/ai-ml/custom-ai/fine-tune
When to fine-tune
RAG ok?Prompts ok?Justify FTRollback to base model stays on the runbook.
How we deliver
Click a step - the desk below updates. That panel is a preview, not another step.
Step preview
01, Bound sources
ops.reckap.com/ai/discover
Discover, job map
Reckap AI desk| Job | Data source | Risk line |
|---|---|---|
| Ticket triage | Helpdesk API | No auto-close |
| Lead qualify | CRM + site chat | Human closes |
| Doc Q&A | Allowlisted PDFs | Cite or escalate |
Pilot pick: one job with a named owner and a fail check.
Cases and guides on this path
Only mapped case studies and posts - empty slots stay empty.
FAQ
Next step
Ready to talk scope?
Bring the job, the systems you already run, and who owns the handoff. We write the rest.